SAME DAY DELIVERY FOR ORDERS PLACED BY 1PM | UNLESS SOLD OUT PRIOR

FAQ'S

What days do you deliver? 
We are delivering Monday to Saturday every week. 

How do I see todays posie? 
We post todays posie each day on our Instagram page. Check us out!

How do I get in contact with you?
Email or Instagram is the best way to reach us. Get in touch via email at hello@stasiafox.com. You can also contact us through our Instagram page where we post our gorgeous blooms daily. Follow our socials for exclusive content and offers.

Where do you deliver?
We deliver blooms Monday through to Saturday all over Melbourne contact free.  Click here to view our delivery zones.  

What are the delivery charges?
Each delivery zone has a different delivery cost starting at $10. You can view the delivery zones here. Please select the correct delivery zone your blooms will be sent to at check-out. If you happen to select the incorrect delivery zone our friendly team will be in contact with you to adjust any delivery errors. 

How do I edit an order?
If you need to make any changes to your order, please send us an email with your  order number and changes as soon as you can to hello@stasiafox.com

What time will my blooms be delivered? 
Blooms will be delivered between 9am-5pm. An email or text message will be sent to you once your order has left our warehouse. 

You have the option to nominate a specific delivery one hour window for an additional $35 fee. This can be selected on the product page. 

Can I make a pre-order?  
You can place an order on our website for any day in advance. Please note that our blooms can change and vary each week depending on seasonality and weekly product availability. 

Can I add a personalised message to my order?
Once you have selected your blooms and are ready to purchase you can add a note in the 'Add a message to your gift' section at checkout.

What happens if no one is available to accept the delivery? 
If no one is home or available to accept your order we will leave your blooms in a safe place and will provide you with a photo via email to confirm delivery. 

Can I place a custom order? 
You can place a custom order by sending us an enquiry via our email hello@stasiafox.com, on our Instagram page or you can fill out an enquiry form here.